Frequently Asked Questions
What is your shipping policy?
All full case (12 bottle) orders receive free shipping. For orders of 3 to 11 bottles, we offer a flat rate shipping discount of just $6 per order. For small orders (1 and 2 bottles), 100% of the shipping costs are passed on to the customer.
What is your return policy?
We offer a 180-day money back guarantee. If you are in any way unsatisfied with your purchase, you are welcome to return any unopened bottles to us for a full refund. You are responsible for the return shipping costs. Please pack them carefully and label as FRAGILE; we cannot refund bottles broken during shipment. Please send returns to us at SHRUB DISTRICT, 2619 Evarts Street NE, Washington, DC 20018.
What payments do you accept?
We accept all major credit cards, including VISA, MasterCard, American Express, and Discover.
Where is Shrub District made?
Shrub District macerates, bottles, and labels all of our flavors at TasteLab, a shared commercial kitchen in Northeast Washington, DC. We proudly process every batch by hand to give you the highest quality product we can possibly produce. We’re committed to growing jobs here in the United States, keeping our products Made in America, and supporting local communities, farmers, producers, and retailers.
What is “Shrub”?
Shrub is a vinegar based fruit syrup. For hundreds of years, farmers made shrubs at the end of harvest to preserve extra fruit. By macerating fruit in vinegar and balanced with a little sugar, “shrub” became a useful ingredient to flavor drinking water and reduce the presence of harmful bacteria. The term “shrub” derives from Arabic word shurb which means “a drink.” The verb “sharaba” means “to drink.”
Do I need to refrigerate my shrub?
Shrub District flavors can be stored at room temperature or in a cool, dry place. Please avoid exposure to direct sunlight as that can diminish the natural colors in our products.
What is the shelf life?
We recommend consuming your shrub within 1 year of purchase. They will keep for 3 months open at room temperature. I store mine on my back bar. A pantry works well, too.
Do Shrubs have alcohol in them?
No, our products are 100% alcohol free. That means adults and kids can enjoy the bright flavors of the season’s best fruit. Shrub is a great alternative to chemical laden sodas, giving kids and parents the satisfaction they deserve.
What do I do with Shrub District flavors?
Make cocktails! Or use them as an all-natural, low calorie soda base. You can find a ton of recipes on our Shrubtails page.
I want my shrub now! Can I buy Shrub District in my neighborhood?
We’re constantly growing our distribution. Ask your local retailer, grocer, or liquor store if they stock Shrub District. If they don’t, ask them why not?
How do I stock Shrub District flavors?
Just ask us! Fill out the Stock Shrub District form and we’ll get back to you ASAP with pricing details and all that jazz.